SHIPPING POLICY

Australia only

We ship to every Australian state and territory. We don’t ship overseas.

Dispatch

We pack orders in Coolum and aim to send them within 2 business days of payment. You’ll get an email with Australia Post tracking when your order is on its way.

Delivery

Orders travel by Australia Post Parcel Post. Most metro addresses receive their order within 2 to 6 business days of dispatch. Regional and remote areas can take longer.

Shipping cost

Shipping is calculated by order weight and shown at checkout before you pay. It ranges from $12 to $32, GST included, and applies to every order.

Made-to-order apparel

Our sweatshirts and the Minimalist Singlet are printed to order by our fulfilment partner and posted separately from the rest of your order. Allow 7 to 14 business days for these items. A separate shipping charge applies to them, and they can’t be collected locally.

Wholesale pick up

Pick up from Coolum is for wholesale orders only, and must be agreed with Sarah and Craig before you place your order. Please don’t choose the pick up option at checkout unless we’ve agreed it. If you choose it without our agreement, we’ll contact you to sort out delivery and you’ll need to pay standard shipping.

Check your address

Please make sure your delivery address is correct. If a parcel comes back to us because the address was wrong or it wasn’t collected, we’ll contact you, and re-sending it will cost the shipping again.

Lost or damaged parcels

If your tracking hasn’t updated for 10 business days, or your order arrives damaged, email hello@sunnycoastsupps.com.au with your order number and we’ll sort it out.

Last updated: November 2026