Terms of Sale

Who we are.
Sunny Coast Supps is a registered business name of Phelps Capital Pty Ltd ATF Phelps Family Trust (ABN 16 143 181 949), M3-187, The Wharf Mooloolaba, 123 Parkyn Parade, Mooloolaba QLD 4557. Contact: hello@sunnycoastsupps.com.au. These terms apply to every order placed on sunnycoastsupps.com.au. By placing an order, you agree to them.

Prices and GST.
All prices are in Australian dollars and include GST. Shipping is shown at checkout before you pay. We can change prices at any time, but changes won’t affect an order we’ve already confirmed. If a product is listed at an obviously wrong price, we’ll contact you and you can choose to pay the correct price or cancel for a full refund.

Orders and payment.
Payment is taken at checkout through Squarespace Payments. Your order is confirmed when you receive our confirmation email. We may cancel an order and refund you in full if a product is out of stock, the price was listed in error, or we suspect fraud.

Discount and ambassador codes.
One code per order. Codes can’t be exchanged for cash and can’t be applied to past orders. We may end a code at any time.

Delivery.
We deliver within Australia only. We don’t ship overseas. See our Shipping Policy for dispatch and delivery times. Risk in the goods passes to you on delivery.

Returns and refunds.
Our Returns & Refunds policy explains change-of-mind returns and what to do if something is faulty.

Your rights under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms limits those rights.

Using our products.
Creatine monohydrate is a sports food supplement. Read the label and follow the directions. It is not a substitute for a varied diet. Talk to a health professional before use if you have a medical condition, take medication, are pregnant or breastfeeding, or are under 15. Information on our site is general and is not medical advice.

Limit of liability.
To the extent the law allows, and apart from your rights under the Australian Consumer Law, we are not liable for indirect or consequential loss arising from your use of our website or products.

Privacy.
We handle your personal information as described in our Privacy Policy.

Changes.
We may update these terms. The version on our website when you place your order applies to that order.

Governing law.
These terms are governed by the laws of Queensland, Australia.

Last updated: November 2026